We take great pride in packaging your Mystery Grail boxes with extreme care so they get to you in the same condition they were sent. Your Pops will be carefully inserted into a PopShield .45mm soft protector and gently placed in our specially-designed shipping box, which will be securely taped shut and sent on its way, usually within 3 business days. In the rare occurrence that damage occurs during shipping, please reach out to us and we will make things right.

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Shipping in the U.S.:

Each standard single Mystery Grail box will be $4 per Mystery Grail box in the continental U.S.. Alaska, Hawaii, and US territories are calculated based on weight. Boxes with two items (e.g. Pop + Soda) will be $8 shipping per box. Once shipped, your package will generally get to you within 2-5 days in the continental U.S., and a little longer to Alaska, Hawaii, U.S. territories and all APO's.

 

International Shipping:

International shipping will be based on weight and destination. You can calculate shipping to your country/region here: https://mysterygrail.com/collections/international-shipping-calculator-page

Most shipping to international addresses will be via a service called UPS Worldwide Mail Innovations. While the service is very reliable, the tracking can be somewhat confusing. With this service, the package will be picked up from our warehouse by UPS and UPS will deliver it to the US Postal Service to transport it by air to your country. At this stage, the tracking number changes (it can be found on the UPS tracking by clicking the "View Details" link). The postal service for your country will use the "alternate" USPS tracking number from this point forward to track your package. The USPS tracking number is required if you need to contact your local post for delivery assistance.

**Note to international customers using a freight forwarder: We will not be held responsible for damage done during transit due to the lack of care that many of these companies are known for. If you're using a freight forwarder you are doing so at your own risk. We will not be offering returns or refunds for items damaged in transit.

*Effective April 9, 2022 orders from Australia will be limited to First Class Mail up to 4lbs and/or package size of 36" in total length and girth combined. This will generally mean that a customer may order up to three Mystery Grail boxes at a time.